Terms of Service
Websynth Web Development & Design

Effective Date: March 28, 2025

Welcome to Websynth! These Terms of Service outline the rules and guidelines for using our web development and design services. Please read this document carefully before proceeding. By engaging with Websynth, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any part of these Terms, please refrain from using our services. We reserve the right to update or modify these Terms at any time, and your continued use signifies acceptance of any changes. Your cooperation helps us provide quality services to all clients.

1. Acceptance

By accessing or using our Services, you agree to comply with these Terms of Service and any future policies or guidelines we may publish. Continued use signifies your acceptance of these terms and any updates. If you do not agree to these Terms or any changes, please stop using our Services immediately. We reserve the right to modify these terms at any time without prior notice. It is your responsibility to review these terms regularly to stay informed about your rights and obligations. Your continued use of the Services confirms your acceptance of any modifications and updates to these terms.

2. Services Offered

Websynth provides a comprehensive suite of web development solutions designed to elevate your online presence, including:

  • Custom Website Design and Development: We craft unique, tailored websites that perfectly reflect your brand identity and business objectives. Our designs are professional, engaging, and customized to meet your specific needs, ensuring a compelling online platform that enhances your presence and drives success. Let us bring your vision to life with a standout website.
  • Website Redesign and Maintenance: Revitalize your existing website with a modern aesthetic and enhanced functionalities. Our service includes regular updates and dedicated technical support to ensure your site remains fresh, secure, and running smoothly, providing an engaging experience for your visitors.
  • UI/UX Design: Design intuitive, user-friendly interfaces that improve user experience, boost engagement, and increase conversions by focusing on thoughtful layout, clear navigation, and usability enhancements. Prioritizing simplicity and accessibility ensures users can easily interact with your platform, leading to higher satisfaction and better business outcomes.
  • Responsive and Mobile-Friendly Layouts: Creating responsive websites that automatically adapt to different screen sizes and devices ensures optimal viewing experiences across desktops, tablets, and smartphones. This involves using flexible layouts, scalable images, and media queries to deliver a seamless, user-friendly interface tailored to each device, enhancing accessibility and engagement.
  • Other Related Web Development Services: Our services encompass comprehensive e-commerce solutions, robust content management systems (CMS), website speed and performance optimization, SEO strategies to boost visibility, seamless third-party integrations, and custom web applications tailored to your business needs. We deliver scalable, efficient, user-friendly online platforms to drive success.

Partner with Websynth to build a strong, visually appealing, and highly functional online presence tailored to your unique needs. We specialize in designing engaging websites that captivate your audience, boost your brand, and foster growth. Our team is committed to creating a professional digital footprint that differentiates your business, enhances user experience, and aligns with your goals. Trust Websynth to deliver innovative, effective solutions that help your online presence thrive and support your success.

The specific project scope and deliverables will be clearly defined in a separate agreement or Statement of Work (SOW). This document will outline the detailed objectives, tasks, timelines, responsibilities, and expected outcomes to ensure clarity and alignment between all parties involved. The SOW will serve as a comprehensive reference to guide project execution, monitor progress, and facilitate successful completion, providing a clear framework for accountability and expectations.

3. Client Responsibilities

  • Provide accurate, complete, and timely information essential for the project’s success, including relevant data, materials, and resources. Ensure all details are up-to-date and accessible to facilitate smooth execution, effective decision-making, and achievement of project goals efficiently.
  • Review and approve designs, deliverables, and project milestones promptly to maintain the project schedule. Timely approvals help prevent delays, keep the team aligned, and ensure smooth progress. Effective oversight is essential for project success and meeting deadlines efficiently.
  • Maintain clear, open communication throughout the project by promptly responding to inquiries and providing timely, constructive feedback. This ensures alignment, addresses concerns quickly, and fosters collaboration, helping the project stay on track and achieve successful results.
  • At the start of the project, clearly define and communicate the goals, objectives, and expectations to all stakeholders. Ensure everyone understands the project’s purpose, desired outcomes, key milestones, roles, and responsibilities. Providing detailed, transparent information fosters alignment, sets a shared vision, and enhances collaboration throughout the project’s lifecycle.
  • Designate a primary point of contact to streamline communication and decision-making processes. This individual will serve as the main liaison, ensuring all relevant information is efficiently conveyed, questions are addressed promptly, and coordination among team members is maintained. Clear leadership enhances overall project effectiveness and fosters timely resolutions.
  • Ensure that any requested approvals or decisions are made within the agreed-upon timeframes to prevent delays, maintain smooth workflow, and meet project deadlines. Prompt responses help avoid bottlenecks, keep all stakeholders informed, and ensure timely progress. Adhering to these timeframes is essential for successful project delivery and overall organizational efficiency.
  • Notify the service provider promptly of any issues, changes, or concerns that could affect the project scope, timeline,, or budget. Timely communication ensures appropriate adjustments can be made, helping to keep the project on track, within budget, and aligned with expectations. Clear, proactive updates are essential for successful project management.
  • Attend all scheduled meetings and review sessions regularly to stay updated on project progress, key developments, and upcoming milestones. Use this opportunity to ask questions, share your insights, and contribute valuable feedback. Active participation helps ensure alignment within the team, facilitates effective communication, and supports the successful completion of the project.

4. Intellectual Property

  • Websynth retains ownership of any proprietary tools, templates, or code that are not specifically customized for the client. This means that unless explicitly transferred or licensed, the original tools and code remain the property of Websynth, allowing us to reuse, modify, or distribute them as needed. Clients receive rights only to the customized deliverables, not the underlying proprietary resources.
  • Upon full payment, clients will obtain the rights to the final deliverables, allowing them to use, reproduce, and distribute the work for their intended purposes. This transfer of rights ensures that clients can fully utilize the deliverables without restrictions, providing clarity and peace of mind regarding their ownership and usage rights for the completed project.
  • Any third-party assets utilized in this project will be properly licensed, ensuring compliance with all relevant legal requirements. Clients will be fully informed about the licensing terms associated with these assets, including usage rights and restrictions, to maintain transparency and avoid any potential legal issues. We prioritize responsible asset management and clear communication.

5. Payments

  • Project fees will be clearly detailed in the proposal or contract to promote transparency and ensure mutual understanding before work commences, helping avoid misunderstandings and ensuring all parties are aligned on costs from the outset.
  • Payments must be made according to the schedule agreed upon by both parties, as outlined in the contract or proposal. This ensures timely and smooth transactions, maintaining a clear record of obligations and helping to avoid misunderstandings.
  • It is important to adhere to the payment schedule; late payments may result in additional fees, interest charges, or suspension of work until the outstanding balance is settled.
  • To prevent disruptions, clients are advised to make payments promptly and inform us in advance of any issues or delays. Timely communication helps ensure smooth operations and avoids unnecessary interruptions. Your cooperation is appreciated for a seamless experience.
  • Any modifications to the payment terms must be documented in writing and mutually agreed upon by both parties prior to implementation to ensure clarity and enforceability of the updated terms.

6. Revisions and Approvals

  • Revisions are confined to the scope and parameters mutually agreed upon at the start of the project, ensuring that changes remain within the original agreed-upon boundaries and do not extend beyond the initial scope unless additional agreements are made.
  • Any requested changes outside the initial scope will be regarded as additional work, which may necessitate a separate agreement or an extension of the current scope. Such modifications are subject to approval and may incur extra charges or adjustments to the project timeline.

6a. Number of Revisions

  • The project scope may specify a set number of revision rounds to be included, ensuring clear boundaries and expectations for revisions throughout the development process.
  • Please note that any additional revision rounds requested beyond the included quota will incur extra charges. We appreciate your understanding and encourage you to review the work carefully to minimize the need for further revisions. Thank you for your cooperation.

6b. Process for Revisions

  • Revisions must be submitted in writing, explicitly detailing the specific changes requested. Ensure that your submission clearly outlines each modification needed to facilitate efficient review and processing. Vague or incomplete requests may delay the revision process.
  • The service provider will review the requested changes and implement any necessary revisions within a reasonable timeframe, which will be mutually agreed upon by both parties. This ensures timely updates and maintains the quality of the service provided, fostering clear communication and satisfaction throughout the process.

6c. Additional Costs for Revisions

  • Any revisions requested beyond the agreed scope or revision limits may incur additional charges. Please review your requests carefully to avoid extra costs. We appreciate your understanding and cooperation to ensure a smooth and efficient process.
  • The client will be informed of any potential additional charges prior to proceeding with extra revisions, ensuring transparency and agreement before incurring any extra costs.

6d. Client Review and Feedback

  • The client is responsible for reviewing submitted revisions promptly to ensure timely progress and effective communication throughout the project. Delayed feedback may impact project timelines and overall success, so prompt review is essential for smooth workflow and satisfactory results.
  • Please ensure your feedback is clear and detailed, providing specific insights and suggestions. Submit it within the designated review period to prevent delays. Prompt, thorough feedback helps facilitate timely processing and improves overall quality. Thank you for your cooperation!

6e. Approval for Final Version

  • The client is required to give formal approval of the final version prior to its deployment or publication. This approval serves as confirmation that the client has reviewed and agrees with all aspects of the final product, ensuring it meets their expectations and requirements. No deployment or publication will proceed without this official approval.
  • Final approval indicates that the client is satisfied with the work and accepts it “as is,” confirming that all aspects meet their expectations and no further modifications are needed. This approval signifies the completion of the project and the client’s formal acceptance of the final deliverable.

6f. Final Deployment and Acceptance

  • Once approved, the final version will be deployed or published according to the agreed-upon plan, ensuring that all necessary steps are completed smoothly and efficiently to meet the project timeline and quality standards.
  • No further revisions will be made unless a new agreement is established for additional work. Any requested modifications beyond the current scope will require a separate agreement and may involve additional charges. Please review the current terms carefully, and if you wish to proceed with further changes, contact us to discuss and formalize a new arrangement.

6g. Delay in Approvals

  • Delays in obtaining approval or feedback can significantly impact project timelines, potentially causing setbacks and extending the overall schedule. Timely responses are essential to ensure smooth progress and successful completion of the project.
  • The service provider shall not be held responsible for any delays resulting from late approvals or un timely responses. It is the client’s responsibility to ensure prompt approval processes to avoid any potential delays in the service timeline.

6h. Record of Approvals

  • All approvals, including revisions and final sign-offs, will be documented in writing through email or signed documents to ensure proper record-keeping and accountability throughout the process.

6i. Change Management

  • Any significant changes requested after final approval may necessitate a new proposal and could incur additional costs. Please review carefully before approval to ensure all details are correct. Once approved, changes may lead to delays and extra charges.
  • The project timeline may be adjusted as needed, subject to mutual agreement between all parties involved. Any changes will be discussed and agreed upon to ensure smooth progress and successful completion of the project.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary, sensitive, or confidential information exchanged during the course of the project. This includes, but is not limited to, technical data, business strategies, client details, and other non-public information. They shall not disclose, share, or use such information for any purpose outside the scope of the project without prior written consent. This confidentiality obligation shall remain in effect both during and after the project’s completion.

8. Termination

  • Either party may terminate this agreement by providing written notice to the other party. Such notice must be delivered in writing and in accordance with the notice provisions outlined in this agreement. Termination shall be effective upon receipt of the written notice by the other party.
  • Upon termination, the client agrees to pay for all work completed up to the termination date, including any outstanding balances or incurred costs. This ensures that the service provider is fairly compensated for the work performed prior to termination, regardless of the reason for ending the agreement.
  • Websynth will deliver all completed work along with any related materials, ensuring you receive everything needed for your project. We are committed to providing thorough and timely deliveries, including files, documentation, and supporting resources, to meet your expectations and facilitate seamless integration or further development.

10. Warranty and Liability

Clients agree to indemnify and hold harmless Websynth from any claims, damages, or liabilities arising out of the use of the delivered website. This includes, but is not limited to, claims related to intellectual property infringement, copyright violations, or damages caused by third-party content embedded or linked on the site. Clients acknowledge that they are solely responsible for the website’s content, including ensuring its legality, originality, and compliance with applicable laws. They accept full liability for any legal issues or disputes resulting from the website’s use or publication.

12. Changes

Websynth reserves the right to update or modify these Terms at any time without prior notice. Any changes will take effect immediately upon posting on our official website. By continuing to use our services after updates, you acknowledge and accept the revised Terms. It is your responsibility to review these Terms regularly to stay informed of any modifications. If you do not agree with the updated Terms, you should stop using our services. Your ongoing use indicates acceptance of any changes.

13. Contact Us

For any questions regarding these Terms or our services, please feel free to contact us at any time. We are committed to explaining the terms clearly and addressing any concerns you may have about these terms. Our team is here to assist you with understanding the terms and ensuring you know all the relevant terms related to our services. Reach out to us, and we’ll be happy to clarify any terms or provide additional information about the terms to enhance your experience.

Websynth
Email: info@websynth.gr
Website: www.websynth.gr

By engaging with Websynth, you acknowledge that you have read, understood, and agree to these Terms of Service.